A Zendesk account is required to use this integration.
Imagine resolving customer issues swiftly and efficiently while reaching a global audience — that's the power of ClickSend SMS for Zendesk. Use the SMS Zendesk integration for better communication with customers, employees and prospects.
Send SMS from Zendesk tickets: Use the ClickSend app to send outbound SMS to customers from any Zendesk ticket. |
Receive replies as ticket updates: Incoming SMS replies are automatically logged in the ticket thread, keeping everything in one place. |
Use templates for fast responses: Save time with reusable SMS templates for common replies or notifications. |
Improve resolution time with real-time communication: Reach customers quickly when urgency matters most. |
Two-way messaging: Maintain conversations via SMS, all within the Zendesk interface. |
Whether you're confirming appointments, solving urgent issues, or just checking in, SMS from Zendesk helps your support team move faster and serve better.
Send a text message to a specific number. Perfect for one-on-one conversations, automatic reminders and more.
Send bulk SMS or MMS to the contact lists stored in your ClickSend account. Reach up to 20,000 contacts at once.
Enable two-way SMS messaging for customer conversations and customer support. Keep the texts flowing.
Want to hook ClickSend up to your top tools? Get started with a free ClickSend account. It only takes a few minutes to set up.