Zendesk and Clicksend SMS Integration

Solve customer issues quickly with SMS from Zendesk.

About Zendesk and Clicksend SMS

Take your customer support to the next level by integrating Zendesk with ClickSend SMS. You can send and receive text messages directly within Zendesk and easily improve your customer service capabilities, all without toggling between tools.

Imagine resolving customer issues swiftly and efficiently while reaching a global audience — that's the power of ClickSend SMS for Zendesk.

Integrate SMS messaging and more with your Zendesk and Clicksend SMS account

Connect Zendesk and ClickSend to

  • Use the SMS Zendesk integration for better communication with customers, employees and prospects.

  • Send and receive customer support SMS from Zendesk Improve ticket support by sending SMS directly to contacts. You can create customisable SMS templates to streamline workflows.

  • Send texts to large groups of customers Reach up to 1,000 customers at once by sending personalised bulk SMS from Zendesk.

  • Use the filter to send SMS your ZenDesk groups Easily send texts to different groups using the filter within ZenDesk.

  • Schedule messages to send on certain times and dates Schedule messages to automatically send. Perfect for reaching customers in different timezones.

  • Find, solve and answer messages quickly Receive SMS all in one place so you can see conversation history. Search by keyword or filter messages by unsolved, unassigned, open, updated or closed.

  • Use placeholders to personalise SMS to large groupsPersonalise messages in large sends with customer details, such as name and more.

Zendesk and Clicksend SMS pricing

Zendesk pricing

Zendesk offers a range of plans depending on what your team needs. You can see Zendesk pricing here. ClickSend is always pay-as-you-go so you only pay for the messages ou send.

Zendesk and Clicksend SMS & ClickSend Zapier templates

Zendesk and Clicksend SMS & ClickSend Make templates

Zendesk and Clicksend SMS listing screenshots

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