Automate SMS, MMS, Voice, Post, and Fax with LiveAgent
Get the best of both worlds by integrating ClickSend with LiveAgent. LiveAgent is a multi-channel help desk software, that allows companies to stay closer to their customers by leveraging the power of universal inbox, more than 175 available features and 100+ integrations. By integrating your ClickSend account with the LiveAgent account you can easily use it to get notifications about your new and existing customers, their requests and the new incoming SMS messages. You are also able to create and send both SMS and MMS messages, send letters, postcards or even fax all from your LiveAgent dashboard. This way you can keep the track of the SMS messages and the inquiries from single dashboard and get cleaner overview on the state of the customer’s issues. The improved workflow and easier management will increase your efficiency and productivity of your customer support agents.
Start sending by clicking the Install button on the left.
Here's a prepared guide on how to set up this integration.
- How to push SMS notification every time there is a new LiveAgent customer: https://help.clicksend.com/article/u90trjrueb-liveagent-integration
To get more information about this integration in LiveAgent's end, you may visit this link: https://www.liveagent.com/integrations/clicksend/
LiveAgent integration features
With Zapier you can:
- Send SMS
- Receive SMS
- Send MMS
- Send text-to-speech voice calls
- Send letters
- Send custom postcards
- Send fax
- Create contact and list
- Delete contact and list
- Search lists and contact by phone and email address
LiveAgent integration pricing
Zapier offers a Free Plan with 100 task per month. After the plan has been consumed, fees may apply. However, the connector is free to set up. You only pay for the messages sent.
You may sign up for a free ClickSend account and test with the free credits here: https://clicksend.com/signup
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