Freshsales Integration

Automate SMS, MMS, Voice, Post and Fax with FreshSales

About Freshsales

Freshsales is now called Freshworks. It is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers.

ClickSend is a multi channel business communications platform that offers SMS, MMS, Voice, Fax, Email, Post Letter and Postcard.

We have partnered with Freshsales (now called Freshworks) to send SMS directly from Freshworks platform to your customers and members' phone numbers. Here's a help guide on how to set up:

Aside from direct integration. We also have available integration with Zapier,, Integromat,Leadsbridge and Integrately.

Integrate SMS messaging and more with your Freshsales account

With the direct integration, you can:

  • Send SMS to your customers and members
  • Receive inbound SMS in the Freshworks platform

With Zapier,, Integromat,Leadsbridge and Integrately you can:

  • Send SMS
  • Receive SMS
  • Send MMS
  • Send text-to-speech voice calls
  • Send letters
  • Send custom postcards
  • Send fax
  • Create contact and list
  • Delete contact and list
  • Search lists and contact by phone and email address

With Piesync, you can sync your contacts from ClickSend to Freshsales vice versa.

Freshsales pricing

Zapier offers a Free Plan with 100 task per month. After the plan has been consumed, fees may apply. However, the connector is free to set up. You only pay for the messages sent.

You may sign up for a free ClickSend account and test with the free credits here:

Our support is open 24/7 for any questions or email us at

Freshsales & ClickSend Zapier templates

Freshsales & ClickSend Make templates

Freshsales listing screenshots

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